We provide FREE Standard Shipping worldwide. Standard (7-14 business days) - FREE; International Express (5-8 business days) - $10.00; DHL Express (2-4 business days) - $15.99. For international orders, rates and shipping time differ from country to country, for more details, please visit Shipping Policy.

The package may be returned for the following reasons:
A:Wrong or incomplete address
B:Invalid phone number
C:Unable to deliver
Please contact the shipping company for more information or you may contact us so that we can help you.

Delivery Time= Processing Time + Shipping Time Processing time differs from product to product. Some popular styles can be shipped out within 72 hours, while engraved or custom orders may take up to 3-15 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping Policy.

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.

Don't worry about it. We promise an easy 14-day return policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

How does lifetime warranty work?

We offer an easy, hassle-free 14-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 14 days of the delivery date. If you would like to know more, please view our Returns & Exchanges policy.

If we are unable to answer your question, please visit the contact us tab and provide us with the question and how we can assist you. We will respond to the request within 24 hours during regular business hours. You may reach out to us directly at service@thespaceice.com, be sure to include your name, order number, and any other important information that will allow us to better serve your request.

YES! TheSpaceice uses state of the art secure servers to safeguard your private information.

All major credit cards are accepted, Visa, MasterCard, American Express, Ban contact, Shop Pay, Google Pay, Discover, JCB, Diners Club, Maestro along with Paypal.

Use this YYour credit card will be charged once your order is submitted. All orders are processed in USD, using the latest exchange rates.our credit card will be charged once your order is submitted. All orders are processed in USD, using the latest exchange rates.to answer questions in as much detail as possible for your customers.

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card in 24 hours or payment method.
If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

Yes, if the order has not shipped yet. If you need to make a change to your order, please email to service@thespaceice.com as soon as possible. Changes are not possible after the order has shipped.

If you notice a mistake with your order after receiving an order confirmation email, please email to service@thespaceice.com. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.

Our main stone type is Cubic Zirconia Stones and Moissanites. Moissanite is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, lab-created sapphire was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment.

Every piece of jewelry deserves to be carefully maintained, which requires us to avoid wearing jewelry under some harsh conditions. Such as bathing / swimming / sports. Therefore, we do not recommend wearing jewelry when taking a bath.

Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.

We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry. For detailed information please see: 30-day return policy and one-year warranty.

Yes sure. You can contact us to custom a special diamond color, other material like 925 silver or custom an exclusive design.